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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

by Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost

ISBN 13: 9780470192412

Format: Illustrated (512 pages)
Publisher: Jossey-Bass
Published: 29 Apr 2009

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